Privacy policy

Last updated: 12 November 2026

We keep this simple: we collect as little personal data as possible and use it only to run Alivio Kit and support our customers.

Who we are

Alivio Kit is run by the operator (see Legal), who is responsible for the personal data described here. For anything related to privacy, email hello@aliviokit.com.

This website

aliviokit.com has no user accounts, no sign-up forms, no cookies and no analytics or advertising trackers. Like any website, our hosting provider (Cloudflare Pages) may automatically process technical data such as your IP address, browser type and the time of your visit in server logs, to deliver the site and keep it secure.

When you email us

If you email hello@aliviokit.com, we use your email address and the content of your message to reply and to help you. Emails are stored with our email provider (Zoho Mail) for as long as needed to handle your request and meet any legal record-keeping obligations.

Purchases

Payments will be processed by Lemon Squeezy, which acts as the merchant of record for our sales. Lemon Squeezy collects your payment and billing details and handles invoices, VAT and refunds. We never see your full card details. We receive the order information needed to deliver the product and support you (such as your name, email address, country and what you bought). Lemon Squeezy's own privacy policy applies to the data it processes.

What we don't do

We don't sell your personal data, and we don't use it for advertising. We don't send you marketing email unless you have signed up for it, and you can unsubscribe at any time.

Your rights

Depending on where you live (for example in the EU, EEA or UK), you have the right to access, correct or delete your personal data, to object to or restrict its use, and to receive a copy of it. Email hello@aliviokit.com and we'll respond within the time limits required by law. You also have the right to complain to your local data protection authority.

Changes

If we change this policy, we'll update this page and the date at the top.